Marking a Physical Product as Shipped

At this point, you have set up your physical product, published it, and made sales. When you have sold a physical good and successfully shipped it, you'll want to click Mark as shipped under the customer's name in your Audience dashboard. This way, you can keep your shipping fulfillment organized and automatically inform your customers that their purchase is on its way.

Go to your Audience dashboard to see a list of all recent orders. You can also click the magnifying glass icon (Search) to find a specific customer by name or email address. Click on the customer's name whose order you have just shipped. Click Mark as shipped to indicate that you've shipped the customer's order.

You can also enter the tracking URL from the shipping company (NOTE: Not just the tracking number or ID, but the complete URL) for your customer's order before clicking Mark as shipped.

Once you've marked an order as shipped, you will be able to click  Track shipment to, well, track the shipment. Your customers will also automatically receive an email letting them know that their package is on its way.

If you've included a tracking number, the email your customers receive letting them know their package has shipped will also include a Track your package button. With just a click of a button, your customers can track their order and know when to expect their package.

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