Getting Paid by Gumroad
In this article
Gumroad enables creators to sell directly to their customers — so that they can make a living doing what they love. Getting paid is simple; you should never have to think about it.
After we have taken our fee from each of your sales (we charge those fees per sale, not on the lump sum of your sales), your net sales will be sent in their entirety to your PayPal or bank account. We pay all the necessary fees to get your money there. If you have $45 in your Gumroad balance, you'll see $45 in your PayPal or bank account.
Gumroad pays its sellers every Friday via Direct Deposit or debit card (for creators in the USA, Canada, the UK, and Australia) or PayPal (everyone else). We’re constantly working to strengthen and enhance our payment flow to make it as fast, simple, and secure as possible. Follow the Gumroad blog to be notified when we introduce direct deposit support for other countries.
As long as you have $10 USD in your balance, you will be paid in the next payout cycle. Every payout is for sales made up to the previous Friday. In other words, when you make a sale, the money from that sale has to sit in your balance for at least 7 days.
We have to hold onto money you've made from your sales for at least 7 days. For example, if a payday lands on Friday the 14th, you will be paid that day for all sales made up to midnight of Friday the 7th. You will not be paid out for any sales made after midnight of Friday the 7th.
Those sales (from the 7th - 14th) are allocated to the payout that would take place on Friday the 21st. Your balance page will not show those sales. If you want an accurate reflection of your sales, see the sales page.
To make that more clear, here's a cool graphic from our very cool friends at FCPX Studio
Payments can take 1-5 days to process, so if you don't see anything in your account on Friday morning, hang in there!
Every time you get paid, you can also download a detailed CSV of your payout by going to gumroad.com/balance and clicking on the icon next to your total payout in blue.
If you live in the UK, Canada, or Australia, your balance is in USD, but on Fridays we pay you out in your local currency (the exchange rate is determined at the time of purchase). To be sure, If you live in Canada, you cannot be paid in USD - we can only pay you in CAD. If your bank account only accepts USD, your payouts will not work.
If you are paid out via PayPal, you will be paid in USD. Gumroad absorbs all necessary fees for transferring money to you.
Setting up payouts
All of your payout information can be found and edited by going to your Payout Settings.
Here is the basic timeline to understand, before you get paid out for the first time:
1) You create an account and begin to make sales
2) We review your sales, make sure they are legitimate in the eyes of our Terms of Service, and our banking partners' policies
2b) If you are paid via ACH, we have to verify your identity
3) We mark your account as compliant and you begin receiving payouts on Fridays
To receive direct deposit payouts
You will need to provide your bank account number and your routing number; if either of those are incomplete or incorrect our attempt to pay you will fail and your funds will be returned to us. You will also need
- A physical address in those countries and a valid photo ID from those countries
- If you live in the US or Canada, an SSN or SSI
- A valid phone number. If you live in the UK or Australia, be sure to put +44 or +61 before your phone number
If you are based outside of those countries, your only payout option (for now) is PayPal. If you have a PayPal account please ensure that you have confirmed your account with PayPal or you will not be able to receive the funds we send to that account.
Restrictions and clarifications
There is no way to split payments between yourself and others on Gumroad right now. If you wish to pay out your partners, you have to do it after you are paid by Gumroad.
You do not need a Business PayPal account to be paid by Gumroad. A personal PayPal account is sufficient to receive payouts. It just has to be verified and able to receive funds.
Risk Reviews and Payout Delays
Before you can be paid out, your account has to be reviewed. In fact, you likely arrived at this page from the Learn more link!
The review process can sometimes take several weeks. Thanks in advance for your patience!
In order to continue working with our banking partners (in other words, exist as a business), we have to ensure that we are sending money to legitimate creators who are
- Compliant with our terms of service (TOS) and the TOS of our partners
- Not financial liabilities - i.e. not racking up chargebacks and suspicious purchases. Please note that NSFW accounts can sometimes take longer to be reviewed because by their very nature they are of a higher risk profile than non-NSFW accounts.
After you've made your first sales (sales you've made to yourself do not count, sorry!), your account will be reviewed by our Risk team. If your account has not been marked as compliant by our Risk team, you cannot be paid.
Once your account has been reviewed, you will see a payout date on your balance page.
If there is a backlog with our Risk team, or your account has not accrued enough sales to be fully investigated, there may be a delay in your payouts. We need data to fully verify your account, and data means sales. If you've only made one or two sales, that often isn't enough for us to verify you, sorry! The more sales you accumulate, the better we can judge your account and turn on your payouts.
We understand that this can be confusing and seem arbitrary, so free to email us with any questions you may have in regards to this.
Understanding the Balance page
You can see when your next payout is, fee details, and the respectable (and hopefully sizable) amount you'll be paid over at the Balance Tab.
You can access this anytime while logged into Gumroad by clicking Balance from the dropdown menu under your name in the navigation bar. The number in the dropdown menu here is your total balance. It includes everything you are going to be paid this week, as well as sales that will be paid out in the following week.
On your balance page, you can see how much you've made in the past week, the past 30 days, and since you began selling. Click Total to get a detailed rundown of how much each of your products has contributed to your total profit.
The balance page shows you how much you've made after Gumroad's fees have been deducted. To see a per-sale fee breakdown, you can export a CSV from the Customers tab. More on how to do that here.
Your upcoming payout date details how much you will be paid, Gumroad's fees from the payout period, as well as any taxes you may have to pay, if you have set your sales tax to be calculated. Your total sales and corresponding fees are listed in US Dollars ($), regardless of the currency that you sell in, so don't be alarmed by any discrepancies if you charge in Australian or Canadian dollars.
The first row of your payout information shows you when you will be paid, and for what period of time this money is coming from.
Once more time for the folks in the back: Gumroad pays out every Friday for all sales made UP TO the previous Friday. That means your Balance page does not display sales made AFTER the last payout date. Since we pay out on Fridays, that means your balance page will not display sales made after the previous Friday.
If you want to see an accurate representation of your sales, we have created Sales Dashboard for you. The sales dashboard displays your sales before fees have been taken out, so do not be alarmed by a difference in amounts that you see.
We then show you how much you made, how much has been deducted from these sales due to refunds, Gumroad's fee, U.S. sales taxes, if you are calculating them, and affiliate sales. In the bottom row, we list your payout destination and how much you are being paid.
Note that if you're being paid via direct deposits in a non-US country, the total payout amount will be shown in non-USD, based on the conversion rate from USD that happens at the time of purchase for credit card transactions and at the time of payout for PayPal transactions.
For more detailed information on your payout period, you can go to your Analytics tab and inspect the sales and associated fees that you made during this pay period. Learn more about exporting sales data here. If you feel that there is a discrepancy between your sales and payout, please let us know.
Q: Can I be paid via Payoneer?
A: No. In order to be paid via ACH (which Payoneer uses), you need a US-issued Social Security Number so we can verify your identity.
Q: Do I need to have a business account on PayPal to be paid out?
A: Nope! Your run-of-the-mill, meat and potatoes personal PayPal is fine by us.
Q: Will I have to pay PayPal fees on my balance?
A: Gumroad pays all the necessary fees to put money into your PayPal account. Beyond that, you may be charged fees by PayPal for depositing money into your bank account. You can read more about PayPal's withdrawal fees here.
Q: I've had over $10 in my account for over a week now, why haven't I been paid?
Answer 1: It's possible that your balance went above $10 soon after the cut-off point for the last payout date. You will be paid on the next pay date. You can cross-reference your Balance and Analytics tabs to verify this.
Answer 2: Before you can be paid by us, your account has to be manually reviewed by our Risk team. It's possible that right now, your account has not yet been reviewed, either because a) you haven't generated enough sales in order for us to properly review your account to see that it is in compliance with our Terms of Service, or b) there is a backlog with our Risk review.
When it has been reviewed, your payouts will begin and you will be paid automatically, every Friday, from here on out.
Q: Can you pay me via Payoneer/Coinbase/Stripe/Skrillpersonal check/precious metals or animal pelts?
A: As flexible as we'd love to be, unfortunately we can only pay out via PayPal, or Direct Deposit if you live in the US, the UK, Canada, or Australia. We do not pay out via Payoneer.
Q: I need my money now, can you pay me tomorrow?
A: Sorry, our payout schedule can't be adjusted for individual cases.
Q: It's payday at 3:00 in the afternoon - why haven't I received my money yet?
A: Sometimes PayPal and banking officials can be a little slow when processing money. Rest assured, the money is on its way.
Q: What happens if I enter the wrong payout information?
A: If there is an error in sending funds to you, we will hold your money in your account until the next payout cycle.
Q: I don't live in the United States but my bank is based there, can I be paid by Direct Deposit?
A: No. The only way we can pay you to a US-based bank is if you have a valid ID card showing your US address, a social security number, and a US phone number.
Q: Why doesn't my balance page show an up-to-date reflection of my sales?
A: Because the balance page is designed to show you what you made in the last payout cycle, not sales you've made in the past 7 days. If you want to see an accurate rundown of your sales, go to the Sales Dashboard.
Q: I live in Canada and have a USD bank account. Can I be paid in USD?
A: No. We can only pay you out in CAD if you live in Canada.
Q: What happens if I live in a country where PayPal does not operate?
A: If you can not be paid out via PayPal, you can not use Gumroad. Sorry!