Contact Gumroad

If issues arise, Gumroad support is here to help. Below is a breakdown of what questions we can help answer and which questions creators answer. 

Gumroad can help with Creators handle
Download/Upload issues Refunds
Payment issues Product-specific questions and feedback
Fraudulent purchases Physical good shipping information
Questions about navigating the Gumroad platform Licenses
Terms & Policy questions Membership subscription questions

We hope that our Help Center can address the majority of your issues, but if not, we will be pleased to assist you.

To reach out to us, use the 'Contact Us' form linked below.

Phone support

Unfortunately, we don't have the capacity to offer phone support at this time.

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