Contact Gumroad
If issues arise, Gumroad support is here to help. Below is a breakdown of what questions we can help answer and which questions creators answer.
| Gumroad can help with | Creators handle |
| Download/Upload issues | Refunds |
| Payment issues | Product-specific questions and feedback |
| Fraudulent purchases | Physical good shipping information |
| Questions about navigating the Gumroad platform | Licenses |
| Terms & Policy questions | Membership subscription questions |
To reach out to us, use the 'Contact Us' form linked below.
We hope that our Help Center can address the majority of your issues, but if not, we will be pleased to assist you.
Note: Unfortunately, we don't have the capacity at this time to offer phone support.