Gumroad's refund policy

Every seller has their own unique needs and principles when it comes to issuing refunds, therefore Gumroad allows and encourages its sellers to set their own refund policies.

That said, Gumroad reserves the right to issue refunds within 90 days of purchase, at its discretion, to prevent chargebacks.

So, if you want to have a "No refunds" policy, that's fine - but be aware that customers can issue chargebacks anytime against their purchases through their credit card processors. And if they do that too often, your account may be in danger of being suspended. 

If a customer is threatening a chargeback, we recommend that you offer them a partial refund using the feature we've provided you with. 

Learn more about our terms here.

And learn more about chargebacks here.

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