How to get a customer's shipping information

Step 1

If you are not selling a physical product on Gumroad but still need someone's shipping address, you basically have to force them to fill it in on the payment form. Luckily we have a quick, two-click option set up for you.

First go to your product's CHECKOUT tab, which lets you build out the payment form for customers. Scroll down to Payment Form. 

Step 2

Click Not required underneath Require shipping information. 

Step 3

Select Required and save changes to force your customers to include shipping information on their purchases. All shipping information will be visible in your Customers tab.